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FAQ

Care Instructions for your new jewelry:

Please remove any jewelry prior to shower/sleep/exercise. Do not expose to soaps, chemicals, water or perfume- do not wear to pool or shower. Store it in the container it was sent in. Rings are especially fragile as they are wire wrapped.

Materials used:

AAA quality gemstones, custom cut gemstones, goldfilled chain and wire, vermeil gold, sterling silver.

What is “goldfilled”:

“Goldfilled” is a USA industry standard that legally requires 1/20th, or 5% pure gold by weight. It’s a strictly regulated process that involves pressure bonding multiple layers of solid 14K gold with extreme heat over a core of high quality jeweler’s brass resulting in a durable quality real gold product. Most jewelry at VitrineDesigns is goldfilled unless stated otherwise. Goldfilled will not tarnish if treated using the care instructions (above). It is also suitable for most people with nickel or copper allergies. Gold plated has much less quantity of gold in it and tarnishes much faster, offering a lower-quality product.

My order didn't go through. What should I do?

Please make sure the name and billing address matches your card and the info that the bank has for you, or the order won't go through. You will know  if your order was successful when you receive an order confirmation.